Legal & Compliance

SMS Opt-Out Language

SMS terms, opt-in details, and opt-out instructions for Better Rate Mortgage text communications.

Better Rate Mortgage SMS Terms & Conditions

If you opt in to receive SMS (text) messages from Better Rate Mortgage, Inc., the following terms and conditions apply:

  • We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
  • Users can opt out at any time by texting STOP, and will receive confirmation of the unsubscribe.
  • Users can text HELP for assistance or contact us at our support/contact email at [email protected] or call (916) 742-7400.
  • Carriers are not liable for delayed or undelivered messages.
  • Message and data rates may apply and message frequency may vary.
  • Questions regarding the text plan/data plan should be directed to the user’s wireless provider.
  • Better Rate Mortgage respects your right to privacy. You can view our Privacy Policy.

Delivery & Carrier Disclosures

For all SMS communications: reply HELP for help, reply STOP to cancel. Message and data rates may apply. Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.

Opting Out & Support

To discontinue receiving SMS messages from Better Rate Mortgage, reply with the text STOP at any time. For additional assistance, reply HELP, email [email protected], or call (916) 742-7400.